Your Data Is Secure

Bat88 Privacy Policy – How Your Data Is Kept Safe

Everything you need to know about how bat88 collects, uses, and protects your personal data—explained in plain English.

Last updated: January 2026

1 Introduction – Why this policy exists

Bat88 believes your privacy is a fundamental right. When we collect your data, it's solely to provide you with a better experience—never to sell to third parties for commercial purposes.

This privacy policy applies to bat88's website, mobile platform, and all associated services. By using bat88's services, you are deemed to have accepted the terms of this policy.

We know that privacy policies written in legal language can be hard to follow. That is why bat88 has intentionally written this document in plain, everyday English—so you know exactly what we do with your information.

Key Takeaways:

Bat88 is committed to protecting your personal data. We collect only what is necessary, keep it secure, and never share it without your consent.

2 What Information We Collect

Bat88 collects only the data necessary to deliver its services and maintain security. Below are the three main ways data is collected.

A) Information You Provide Directly
  • Full name, date of birth & national ID number (for KYC verification)
  • Phone number & email address (for registration and contact purposes)
  • Mobile banking number (for payment processing)
  • Identity & proof of address documents (for withdrawal verification)
B) Automatically collected data
  • IP address & device type
  • Browser & operating system information
  • Login timestamps, game history & session data
  • Page visit and click patterns (via cookies)
C) Data received from third parties
  • Transaction confirmation from payment providers (bKash, Nagad, Rocket)
  • Risk assessment from fraud detection services
Please Note:

Bat88 never stores your password or full payment card number. These are processed directly through encrypted channels.

3 Purpose of data use

Bat88 uses your data solely for the purposes listed below. We never use your information for any other purpose without your consent.

  • Account creation and identity verification (KYC) completion
  • Processing deposits and withdrawals
  • Sending bonuses & promotions (you can opt out anytime)
  • Providing Customer Support & Technical Assistance
  • Detecting and Preventing Fraud & Unethical Activity
  • Meeting Legal Obligations
  • Analytics to improve your platform experience

If you do not wish to receive promotional messages from bat88, you can disable notifications in your account settings or let our support team know. We will action your request immediately.

4 Data retention & security measures

Your data at bat88 is stored on secure, encrypted servers. We follow industry-leading security practices at every level.

  • SSL encryption: All data is transmitted and stored encrypted using 256-bit SSL technology.
  • Access control: Only authorised bat88 staff can access data where strictly necessary.
  • Regular audits: Our security systems are regularly audited by independent third-party experts.
  • Two-factor verification: OTP verification is used for login and withdrawal.
  • Data retention: After account closure, certain data is retained as required by law; all remaining data is permanently deleted.

In the event of a data breach, bat88 will notify affected members as quickly as possible and take immediate remedial action.

5 Sharing data with third parties

Bat88 never sells or provides your personal data to advertisers. However, data may be shared in certain specific circumstances.

  • Payment Provider: bKash, Nagad, Rocket, and similar providers receive only the information necessary to process your transaction.
  • Game software provider: Only the minimum data necessary to operate the games.
  • Law Enforcement Agencies: Upon receipt of a lawful order from a court or government authority.
  • Fraud prevention: With relevant authorities to prevent fraud or illegal activity.
Our commitment:

All third parties that bat88 works with are required to uphold our privacy standards. We regularly verify that they are handling your data appropriately and securely.

6 Cookie Policy

Bat88 uses cookies to enhance your browsing experience. A cookie is a small data file stored in your browser.

  • Essential cookies: Required for login sessions and site security—these cannot be disabled.
  • Functional cookies: Remembers your preferences, such as language settings.
  • Analytics cookies: Used to understand site usage patterns—you can opt out at any time.
  • Cookie duration: Session cookies are deleted when the browser is closed; persistent cookies typically last 30–365 days.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some bat88 services to not function properly.

7 Children's Privacy Protection

Bat88 is strictly off-limits to anyone under 18. We never intentionally collect or store data from minors.

If we find evidence that any individual is under 18 years of age, their account will be immediately closed and all collected data will be permanently deleted.

A note for parents:

If your child has accidentally created an account on bat88, please contact us immediately at support@bat88.ws. We will close the account and delete all associated data.

8 Your privacy rights

Bat88 believes every member has the right to control their own data. Your rights are outlined in detail below.

Log in to your account and visit the profile section to see what information we hold about you. For more details, submit a request to our support team—we'll respond within 3 business days.

If any of your registered details are incorrect, please notify our support team. Supporting documents may be required to process corrections.

If you request permanent account closure, all data not required to be retained by law will be deleted. Financial transaction records are kept for a specified period for legal compliance.

You may request that we limit how your data is used for specific purposes, such as marketing. Contact our support team and we will apply the restriction promptly.

You can download a copy of your profile and transaction history. Simply use the "Download Data" option in your account settings.

9 International Data Transfers

Bat88's servers and some third-party service providers may be located outside Bangladesh, meaning your data may be transferred internationally.

All countries and entities to which your data may be sent are required to ensure data protection in line with bat88's standards. We make certain your data receives the same level of protection in international transfers.

10 Privacy Policy Updates

Bat88 may update this Privacy Policy from time to time. For significant changes, you will be notified via SMS to your registered phone number or through an in-platform announcement.

Keep an eye on the "Last Updated" date at the top of the page. Continued use of our services after any changes constitutes acceptance of the updated policy.

11 Contact Us

For any privacy-related questions, concerns, or requests, please get in touch with us. The bat88 team is always ready to help.

  • Live Chat: Get 24/7 support in Bangla.
  • Email: support@bat88.ws — Response within 24 hours.
  • Response Time: 48 hours for general queries; 7 business days for complex matters.
Privacy Officer:

Bat88 has a dedicated Privacy Officer who oversees all data protection matters. For serious privacy concerns, please contact support directly and mention "Privacy Complaint" in your message.

📋 Data management summary

A quick overview of how your data is managed at bat88.

Data type Reason for collection Retention period Third-party sharing
Name & NID Identity Verification (KYC) 5 years after account closure For law enforcement purposes only
Phone number Registration & OTP verification For the duration of active account Not shared
Payment number Transaction processing 3 years after the transaction Payment Providers
Game history Bonuses & Analytics 2 Years Not shared
IP address Security & Fraud Prevention 90 days Not shared
Cookie information Experience improvement 30–365 days Analytics Services
Email Communication & Promotions Throughout membership Not shared

🔒 Why bat88 Is Trusted to Protect Your Data

Our six core security commitments that keep your data safe.

256-Bit SSL Protection
All bat88 connections are secured with industry-leading SSL encryption—the same technology used by major banks. No one can intercept or read your data in transit.
Zero data selling
bat88 never sells your data to advertisers or third parties. Your name, phone number, and gaming history are never used for commercial purposes.
OTP Two-Factor Authentication
An OTP is sent to your registered number on every login and withdrawal. Without your phone, no one can access your account or withdraw funds.
Regular Security Audits
bat88's security infrastructure is regularly audited by independent third-party experts. Any vulnerabilities identified are addressed immediately.
Your data, your control
You have the full right to request access to, correction of, or deletion of your data. bat88 respects all such requests and acts on them promptly.
Full Transparency in Bengali
Every section of the privacy policy is written in plain language—no legal jargon. What's written is exactly what happens, nothing more.

Play with peace of mind – your data is safe!

Your privacy is our top priority at bat88. Register today and enjoy a safe gaming experience.

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